Mediation is an extrajudicial and voluntary procedure for conflict resolution.
Mediation is an effective alternative to legal proceedings, as it is less time-consuming and costly. Mediation places the human being at the centre of considerations and is suitable when the conflicting parties want to settle their problems voluntarily, independently and personally. If the process is successful, the parties themselves ultimately develop future-oriented fair solutions in the sense of a win-win situation for all parties involved. Mediation can also help to improve the way people deal with each other and, for example, the working atmosphere.
Mediation can be applied in various conflict situations, for example
- In working life (e.g. conflicts in teams, among employees or conflicts with superiors, conflicts in change management projects and transformations; bonus conflicts)
- in the family (e.g. in divorce or inheritance cases),
- in the neighbourhood, in tenancies
- in schools (e.g. in parent-teacher conflicts) or
- in arguments with children and young people.
What is the mediator’s task?
The mediator, as an independent, neutral third person, supports the parties with the help of a structured procedure to conduct good talks, to regain appreciation, to make their respective stories and points of view transparent, so that a space is opened for options for solutions and negotiable solutions between the conflict parties. Mediation is not legal advice, so as your mediator I am not making any suggestions.
It goes without saying that I will treat your request confidentially and discreetly. This confidentiality and secrecy also applies to all parties involved in the matter and beyond the proceedings.
What is the process of a mediation?
After the expectations and goals of the mediation have been clarified, the conflict issues are examined more closely in a structured process. Each party brings in its point of view and gets the necessary space and appreciation to talk and be heard. Together we look behind the scenes to filter out the different interests and needs, but also to bring commonalities to light. These commonalities then form the basis for possible solutions of the conflict parties, which, after evaluation by both sides, are fairly negotiated and agreed upon in writing or verbally binding for both sides.